Terms & Conditions of Sales


Article 1: This seasonal rental contract is reserved for the exclusive use of rental accommodation at La Maison des Biscuits and La Maison Encantalou. These general conditions define the rights and obligations of the parties in the context of the remote reservation of services offered by our establishment, the contact details of which are specified in this reservation confirmation document. They govern all the steps necessary for the reservation and the monitoring of the reservation between the contracting parties. The customer acknowledges having read and accepted these general conditions of sale and the conditions of sale of the reserved rate accessible on our reservation platform. These general conditions of sale apply to all reservations made online, via our reservation platform.

Article 2 - length of stay:The tenant signing this contract concluded for a fixed period cannot under any circumstances claim any right to remain in the premises at the end of the stay.

Article 3 - conclusion of the contract: The reservation becomes effective once the tenant has sent the owner a deposit of 25% of the total rental amount and a copy of the signed contract. A second copy must be kept by the tenant. The rental concluded between the parties to this deed cannot under any circumstances benefit, even partially, third parties, natural or legal persons, without the written agreement of the owner. Any violation of this last paragraph would be likely to result in the immediate termination of the rental at the fault of the tenant, the rental proceeds remaining definitively acquired by the owner.

Article 4 - absence of withdrawal:For reservations made by mail, telephone or internet, the tenant does not benefit from the withdrawal period, in accordance with article L121-21-8 of the Consumer Code relating in particular to the accommodation services provided. on a date or according to a specific periodicity.

Article 5 - cancellation by the tenant: Any cancellation must be notified by registered letter to the owner.

a) cancellation before arrival at the premises: the deposit remains with the owner. The latter may request the balance of the amount of the stay, if the cancellation occurs less than 60 days before the planned date of entry into the premises. If the tenant does not appear within 24 hours following the arrival date indicated on the contract, this contract becomes void and the owner may dispose of his gîte. The deposit also remains with the owner who will request payment of the balance of the rental.

b) if the stay is shortened, the rental price remains with the owner.No refunds will be made.

Article 6 - cancellation by the owner: The owner reimburses the tenant in full.

Article 7 - arrival: The tenant must arrive on the specified day and time mentioned in this contract. In the event of late or delayed arrival, the tenant must notify the owner.

Article 8- payment of the balance: The balance of the rental is paid upon entry into the premises.

The prices relating to the reservation of services are indicated before and during the reservation. Prices are confirmed to the customer in the amount including tax, in the commercial currency of the establishment, and are only valid for the duration indicated on the reservation platform. If the establishment is debited in a currency other than that confirmed on the reservation, the exchange costs are the responsibility of the customer.All reservations, regardless of their origin, are payable in the local currency of the establishment, unless special arrangements are indicated on site. Unless otherwise stated on the booking platform, additional services are not included in the price. Taxes (local taxes, tourist taxes, etc.) where applicable, presented on the rates page, are to be paid directly on site to the establishment. The prices take into account the VAT applicable on the day of the order and any change in the rate applicable to the VAT will be automatically reflected in the prices indicated on the invoice date. Any modification or introduction of new legal or regulatory taxes imposed by the competent authorities will be automatically reflected in the prices indicated on the invoice date.

Article 9 - inventory: An inventory is drawn up jointly and signed by the tenant and the owner or his representative on arrival and departure from the gîte.This inventory constitutes the only reference in the event of a dispute concerning the inventory of fixtures. The state of cleanliness of the gîte upon the tenant's arrival must be noted in the inventory. Cleaning of the premises is the responsibility of the tenant during the rental period.

Article 10 - security deposit or deposit: Upon arrival of the tenant, a security deposit of €500 is requested by the owner. After the contradictory establishment of the exit inventory, this deposit is returned, less the cost of restoring the premises if damage is noted. In the event of early departure (before the time mentioned in this contract) preventing the establishment of the inventory on the same day of the tenant's departure, the security deposit is returned by the owner within a period not exceeding not a week.

Article 11 - use of the premises:The tenant must ensure the peaceful nature of the rental and use it in accordance with the purpose of the premises.

Article 12 - capacity: This contract is established for a maximum capacity of 12 people for La Maison des Biscuits and 19 people for La Maison Encantalou. If the number of tenants exceeds the capacity, the owner may refuse the additional people. Any modification or termination of the contract will be considered at the initiative of the customer.

Article 13 – reception of animals: This contract specifies that the tenant can stay in the company of a domestic animal. When booking, the customer is required to indicate the number of pets that will accompany them.

Article 14 - insurance: The tenant is responsible for all damage arising from his fault. It is required to be insured by a resort type insurance contract for these various risks.

Article 15 - Dispute resolution: These General Conditions of Sale are governed by the law of the country of establishment without hindering any mandatory protective provisions that may be applicable in the country of residence of consumers